Terms of Service

Accounts are created by the school or district, or synced from its student information system. There is no public sign-up: students, teachers and guardians receive access from their school and cannot register themselves. Schools are responsible for keeping their user list accurate and for removing access when someone leaves.

Account holders are responsible for keeping their credentials secure and for activity under their account.

Users of Umbrelly may not:

• Use it to monitor anyone the school has no lawful basis to monitor, or for any purpose outside the school's educational and safety mission.
• Attempt to access students, classes, schools or records outside their own permissions.
• Share screen captures or student records with anyone not entitled to see them.
• Attempt to disable, circumvent or reverse engineer the software, or interfere with its operation for others.

Monitoring is a visible act in Umbrelly by design. Attempting to use the software to observe students covertly is a misuse of it.

The school or district is responsible for:

• Deciding when monitoring and filtering are appropriate, and telling its community that the software is in use.
• Obtaining and recording parental consent where required, and keeping consent records current.
• Configuring filtering policies, and reviewing wellness alerts if that feature is enabled.
• Handling record requests from guardians and eligible students, as described in the Privacy Policy.
• Deploying and removing the browser extension through its own device management.

Student records processed through Umbrelly remain the school's. Umbrelly processes them only to provide the service to that school, and does not sell them, use them for advertising, or use them to build products unrelated to the school's use of Umbrelly. The Privacy Policy describes exactly what is collected and who can see it.

Umbrelly is under active development and features change. Where a feature is not built yet, the interface says so rather than presenting a control that does nothing. Service levels, if any, are set in the school's agreement.

A school may end its use of Umbrelly under its agreement. Umbrelly may suspend access where use of the software endangers students, breaches these terms, or threatens the security of the service. On termination, the school's data is deleted as described in its agreement and the Privacy Policy.

Umbrelly is a safeguarding tool, not a guarantee of student safety. Web filtering does not block every harmful page, monitoring does not observe everything a student does, and wellness alerts are signals for humans to review rather than clinical assessments. Schools must keep their own safeguarding practices in place.

Except where the school's agreement says otherwise, the software is provided without warranties beyond those that cannot lawfully be excluded, and Umbrelly's liability is limited as set out in that agreement.

Questions about these terms should come from the school or district to its Umbrelly representative or the address on its agreement.